Terms of Service

1. Use of the service

Tuexpo Voice is provided to businesses for legitimate customer communication, CRM management, sales support, operational automation, appointment coordination and related business workflows.

2. User responsibilities

Users and customer companies are responsible for:

• Using the platform lawfully and ethically.
• Ensuring they have permission to contact their customers and leads.
• Maintaining the confidentiality of their login credentials.
• Managing access for employees, operators and administrators.
• Ensuring connected third-party accounts are authorized for business use.

3. Connected accounts and integrations

Tuexpo Voice may connect with third-party services such as Google, email providers, WhatsApp systems, calendars, CRM tools, payment providers or AI infrastructure. Use of those services may also be subject to their own terms.

4. AI-assisted features

Tuexpo Voice may provide AI-generated suggestions, drafts, summaries or automations. Users are responsible for reviewing important communications and ensuring that final messages, offers or decisions are appropriate for their business.

5. Prohibited use

Users may not use Tuexpo Voice to:

• Send unlawful, abusive, fraudulent or deceptive communications.
• Violate privacy, consumer protection, anti-spam or messaging platform rules.
• Access or process data without proper authorization.
• Attempt to disrupt, reverse engineer or compromise the platform.

6. Availability

We work to maintain reliable service, but availability may be affected by maintenance, third-party providers, network issues, messaging platforms, email providers or force majeure events.

7. Limitation of liability

To the maximum extent permitted by law, Tuexpo Voice is not liable for indirect, incidental or consequential damages, including lost profits, lost opportunities or business interruption.

8. Changes

We may update these Terms as the product evolves. Continued use of the platform after changes means acceptance of the updated Terms.

9. Contact

Questions about these Terms may be sent to: dapar@tuexpobrasil.com.br.